Privacy Notice
Mayfest values your privacy and is committed to protecting your personal information. This Privacy Notice explains what information we collect, how we use it, and your rights regarding that information.
By using the Mayfest website, purchasing tickets, or signing up for communications, you agree to the practices described below.
Information We Collect
We may collect limited personal information when you interact with Mayfest.us, including:
Contact information, such as your email address, when you:
Purchase tickets
Sign up for newsletters
Request updates or notifications
Transaction-related information associated with ticket purchases processed through our ticketing platform
Website usage data collected automatically through cookies and analytics tools
We only collect information that is reasonably necessary to operate the event and communicate with our community.
How We Use Your Information
We use collected information to:
Process and manage ticket purchases and registrations
Send newsletters, event updates, and important notifications
Communicate schedule changes or operational information
Improve our website, services, and overall event experience
We do not use your information for unrelated marketing purposes.
Ticketing Platform
Mayfest uses Odoo to manage website content, ticket sales, and customer communications. Information submitted through ticket purchases or website forms is stored and processed within Odoo systems and is used solely for Mayfest operational and communication purposes.
Access to this information is limited to authorized Mayfest organizers and administrators.
Cookies & Analytics
Our website uses cookies and similar technologies to ensure proper functionality and to understand how visitors use the site.
We use Google Analytics, which may collect anonymized or aggregated information such as:
Pages visited
Time spent on the site
Browser and device type
Approximate geographic location (not precise location)
This information does not personally identify you and is used only to help improve the website experience.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
Email Communications
If you provide your email address, you may receive:
Newsletters
Event announcements
Ticket-related notifications
Important operational updates
You may unsubscribe from non-essential emails at any time using the unsubscribe link included in our messages. Transactional or event-critical communications may still be sent when necessary.
Data Sharing & Sales
Mayfest does not sell, rent, trade, or otherwise share your personal information with third parties for marketing or commercial purposes.
Your information is used only to support Mayfest LLC operations, communications, and community engagement, except where required by law.
Data Security
We take reasonable administrative and technical measures to protect personal information from unauthorized access, loss, misuse, or disclosure. While no system can be guaranteed to be completely secure, we strive to use safeguards appropriate to the size and scope of the event.
Your Privacy Rights (GDPR & CCPA)
Depending on your location, you may have certain rights regarding your personal information.
Your Rights May Include:
The right to access the personal information we have about you
The right to correct inaccurate or incomplete information
The right to request deletion of your personal information
The right to opt out of non-essential communications
The right to know how your information is collected and used
We respect these rights and will make reasonable efforts to honor requests in accordance with applicable laws.
GDPR (European Union & United Kingdom)
If you are located in the EU or UK, you have rights under the General Data Protection Regulation (GDPR), including the right to:
Access your personal data
Request correction or deletion
Withdraw consent for communications at any time
Mayfest processes personal information only for legitimate event-related purposes such as ticketing, communication, and site improvement.
CCPA (California Residents)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to:
Request disclosure of the personal information we collect about you
Request deletion of your personal information
Mayfest does not sell personal information and does not share personal data for commercial marketing purposes.
Exercising Your Rights
To request access, correction, or deletion of your information, or to ask questions about this Privacy Notice, please contact Mayfest through our website, or at info@mayfest.us.
We may need to verify your request before responding and will respond within a reasonable timeframe as required by law.
No Retaliation
Mayfest will never discriminate against individuals for exercising their privacy rights.
Updates to This Notice
This Privacy Notice may be updated periodically to reflect changes to our practices or systems. Updates will be posted on this page with a revised effective date.
Contact
If you have questions about this Privacy Notice or how your information is handled, please contact MayFest LLC through our website.